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#167055 - 20th Aug 2007 10:57pm unusal problem removing folders
Davey_Martin Offline
Forum Master

Registered: 17th Jul 2007
Posts: 2888
Loc: New Ferry
tryin to delete a few folders off my hostin account via ftp but nothing happens, all the archives are actually empty and have tried them CHMOD'd to 0 and 777 but still nothing... closed FTP app and reloaded incase it was just that playin up but no, still same problem...

ideas on a postcard

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#167059 - 20th Aug 2007 11:03pm Re: unusal problem removing folders [Re: Davey_Martin]
MattLFC Offline
Wiki Master

Registered: 14th Aug 2004
Posts: 22315
Loc: Moreton/Beirut/Mobile
Whats the prgram you are using?

If its via FTP and they are deffo empty, there shouldnt be much need to CHMOD em to 777 anyway tbh.

Does the host have an online control panel at all?

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#167060 - 20th Aug 2007 11:03pm Re: unusal problem removing folders [Re: Davey_Martin]
BMW Joe Offline
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Registered: 30th Apr 2006
Posts: 12369
Loc: Birkenhead
Hmm I remember having the same problem a few years ago.

I think mine wouldnt delete unless it had a file in it IIRC. or if there was a file being deleted with the folder? Something like that.

Strange I know, but I think it worked.

Worth a try?
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#167063 - 20th Aug 2007 11:11pm Re: unusal problem removing folders [Re: BMW Joe]
Davey_Martin Offline
Forum Master

Registered: 17th Jul 2007
Posts: 2888
Loc: New Ferry
i'm using smart ftp... in my "account centre" all i can do is rename files/folders or Upload them... cant find anything to delete them in there.

they initially did have files in them but while deleting the entire folder, it removed the files contained but not the actual folder... i'm confused LOL

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#167064 - 20th Aug 2007 11:11pm Re: unusal problem removing folders [Re: BMW Joe]
MattLFC Offline
Wiki Master

Registered: 14th Aug 2004
Posts: 22315
Loc: Moreton/Beirut/Mobile
Is this still with MT?

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#167067 - 20th Aug 2007 11:13pm Re: unusal problem removing folders [Re: MattLFC]
MattLFC Offline
Wiki Master

Registered: 14th Aug 2004
Posts: 22315
Loc: Moreton/Beirut/Mobile
Try WS-FTP, ive known Smart FTP to have some issues in the past, although nothing like this I must admit.

Other then this, contact the host. If its still MT you are with, its a grid host, and they are known to have multiple bugs on WHT with regards to their systems, its not a normal hosting system you see.

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#167068 - 20th Aug 2007 11:14pm Re: unusal problem removing folders [Re: MattLFC]
Davey_Martin Offline
Forum Master

Registered: 17th Jul 2007
Posts: 2888
Loc: New Ferry
yea i kind of read the info on their site, will give ws ftp a try tho... post back my results in 5 mins

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#167071 - 20th Aug 2007 11:22pm Re: unusal problem removing folders [Re: Davey_Martin]
Davey_Martin Offline
Forum Master

Registered: 17th Jul 2007
Posts: 2888
Loc: New Ferry
oh meant to mention, it's just a certain folder... Gallery 2 or something i installed on there but couldn't remove it the other day and still cant now! lol

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#167072 - 20th Aug 2007 11:24pm Re: unusal problem removing folders [Re: Davey_Martin]
MattLFC Offline
Wiki Master

Registered: 14th Aug 2004
Posts: 22315
Loc: Moreton/Beirut/Mobile
How was it installed? Was it via an auto-installer in their control panel, or did you do it yourself?

Cos if it was via an auto-installer, sometimes you can find its best to uninstall it using the auto-installer if possible.

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#167073 - 20th Aug 2007 11:27pm Re: unusal problem removing folders [Re: MattLFC]
Davey_Martin Offline
Forum Master

Registered: 17th Jul 2007
Posts: 2888
Loc: New Ferry
i uploaded it then ran the installer i think... didn't think to run it again to see if there was an option to uninstall it there... just loggin into wsftp now

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#167074 - 20th Aug 2007 11:29pm Re: unusal problem removing folders [Re: Davey_Martin]
MattLFC Offline
Wiki Master

Registered: 14th Aug 2004
Posts: 22315
Loc: Moreton/Beirut/Mobile
If you uploaded it, then it wasnt via an auto-installer so dont worry about that.

Did you read any unistall instructions for the product?

Are there any other folders affected, or just this one folder that you cant delete (make a new folder and then try deleting it or whatever).

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#167079 - 20th Aug 2007 11:46pm Re: unusal problem removing folders [Re: MattLFC]
Davey_Martin Offline
Forum Master

Registered: 17th Jul 2007
Posts: 2888
Loc: New Ferry
deleted other folders, just a few certain ones

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#167080 - 20th Aug 2007 11:48pm Re: unusal problem removing folders [Re: Davey_Martin]
MattLFC Offline
Wiki Master

Registered: 14th Aug 2004
Posts: 22315
Loc: Moreton/Beirut/Mobile
Are they only folders related to this product, or are ther other folders you cant delete to?

You have SSH access dont ye, have ye tried doing an rm -rf on the folder??

smile

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#167081 - 20th Aug 2007 11:49pm Re: unusal problem removing folders [Re: MattLFC]
MattLFC Offline
Wiki Master

Registered: 14th Aug 2004
Posts: 22315
Loc: Moreton/Beirut/Mobile
Or even an ls -al from within the folder to see if there actually is any files still in it?

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#167082 - 21st Aug 2007 12:05am Re: unusal problem removing folders [Re: MattLFC]
MattLFC Offline
Wiki Master

Registered: 14th Aug 2004
Posts: 22315
Loc: Moreton/Beirut/Mobile
Whats the error you are getting when you try to delete the folder?

smile

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