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#151286 - 16th Mar 2007 6:45pm Who is your ISP ?
Mark Online   Reading


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Registered: 9th Nov 2003
Posts: 20965
Loc: Wirral
In English, who is your internet provider?

Virgin Media,
BT
Tiscali
Orange
AOL
SKY

Who is your provider?
Are you happy with the Service?
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#151287 - 16th Mar 2007 7:22pm Re: Who is your ISP ? [Re: Mark]
turbo_stu Offline
Smartchild

Registered: 2nd Jan 2006
Posts: 665
Loc: my head
i used to be with aol broadband, but the connection was so slow it should have been dial up! service was crap, but everyone knows aol is crap anyway.

just changed to a bt homehub, first impressions are its good, i now have a secure wireless network, so i can surf on the bog. connection speed is super fast, no negatives so far.......
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#151296 - 16th Mar 2007 8:34pm Re: Who is your ISP ? [Re: turbo_stu]
Pomp Offline

Forum Veteran

Registered: 19th Aug 2005
Posts: 5253
Loc: Wirral
I use to be wiv pipex but they have started to have slow connections an traffics etc so they wernt that fast as they use to be. Example wen am downloading something some times it goes to 20kb

Am with a company called vivacity nw an everything is running fine. Getting 3/4mbs even tho its a 8mb broadband package but apart from gettin half the speed its not bad for 20 a month. Use to pay 23 sumthin for 1mb connection wiv pipex!!!! how mch of a rip off is that.

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#151304 - 16th Mar 2007 9:55pm Re: Who is your ISP ? [Re: Pomp]
BMW Joe Offline
Wiki Master

Registered: 30th Apr 2006
Posts: 12369
Loc: Birkenhead
In the good old days of dial up, I started off with Freeserve (yeah, remember them? lol). They were good, but they did have their fair share of problems. I then moved to One.Tel to get an offer on the phone line too. Then BT had better offers for internet, so I moved to BT.

These were crap, kept disconnecting and bad download Upload speeds (although they were all crap back then compared to now lol) bad customer service e.t.c. So then I moved to freeola, which cost a penny a minute at peak times (what a rip). Then back to BT simply cas they offered such a rediculous deal that I couldn't refuse and the cost of freeola was too much.

Anywho, I then moved back to BT, still had a bad service and connection. Broadband then arrived, got a snazzy modem which was a nightmare to set up and got sick of having to dial into my phone line everytime I wanted to use it. Their technical support was (and still is) based in India, and were hard to understand and more than useless.

I had enough and decided to move to NTL.

The date was set for them to install and set up the line for me to use, they said an engineer would arrive anytime between 8:30am and 1pm. Expecting to wait in all day, I didn't bother getting up early. I heard a knock on the door at 8:20am and rushed to open the door. It was the engineer. The first (and probably last) time that any engineer has arrived before the time range.

I have been with them ever since.
I have never experienced a single problem apart from sorting out MAC address problems when I first got a router, but it was resolved in less than a day. Customer service was slighty hard to get hold of, but were very helpful and actually phone back when they said they would (unlike BT).

Over the years, NTL have upgraded my line serveral times to uprate my download and Upload speeds as the technology became available, all at no extra costs and at no turbulance whatsoever.

Now, I download a hell of a lot of data (i.e. easily well over 100Gb a month) and have never expereinced any problems or usage limits.

I still pay 25 a month. Steep compared to some companies, but worth it. I wouldn't recommend anyone else at all, nor would I change.

Since the takeover by Virgin, I've noticed no difference. I haven't needed to call any customer support lines so unfortunately (or fortunately) I can't tell you what they are like now.

Sorry for the essay lol
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#151308 - 16th Mar 2007 10:30pm Re: Who is your ISP ? [Re: BMW Joe]
Wheels Offline
Wiki Veteran

Registered: 4th Jan 2005
Posts: 8795
Loc: Tranmere
4mb NTL 15month

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#151315 - 16th Mar 2007 11:10pm Re: Who is your ISP ? [Re: Wheels]
Mark Online   Reading


Wiki Master

Registered: 9th Nov 2003
Posts: 20965
Loc: Wirral
Joe I'm just pleased you feel you can express your self in such away smile (Essay)

I'm with Virgin Media or NTL

Service is Sound (Upload speed is crap)

I think ive got them down to 9 now on a 2mb
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#151336 - 17th Mar 2007 9:56am Re: Who is your ISP ? [Re: Mark]
AX_125 Offline

Forum Guardian

Registered: 10th Nov 2003
Posts: 3791
Loc: Home
I am with Tiscali, never had any problems with them untill a couple of days ago. Tried to upgrade to tiscali Max, but they had problems and lost my order. It is getting sorted now.

My mum has just gone with talk talk and is having murder
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#151389 - 17th Mar 2007 3:52pm Re: Who is your ISP ? [Re: AX_125]
Pomp Offline

Forum Veteran

Registered: 19th Aug 2005
Posts: 5253
Loc: Wirral
awww talk talk, they giv fake deals. They advertised free broadband on tele for the rest of ur life wen u join talk talk an they was on watchdog sayin that people wer being charged and it was only free for a certain amount of days/months!

Lots of complaints were bein made

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#151394 - 17th Mar 2007 6:17pm Re: Who is your ISP ? [Re: Pomp]
krisGTi Offline
Forum Master

Registered: 31st May 2006
Posts: 2855
Loc: moreton
Virgin Media
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#151543 - 19th Mar 2007 10:57pm Re: Who is your ISP ? [Re: krisGTi]
MattLFC Offline
Wiki Master

Registered: 14th Aug 2004
Posts: 22315
Loc: Moreton/Beirut/Mobile
Im on Sky Broadband, paying 5.00 per month for 8Mbps/448Kbps and loving every minute of it.

Originally Posted By: BMW Joe
Since the takeover by Virgin, I've noticed no difference. I haven't needed to call any customer support lines so unfortunately (or fortunately) I can't tell you what they are like now.

That's because there is no changes, and Virgin havent taken over - its still NTL Telewest running on the same old infastructure with the same customer services, just with a fancy new name and logo and load of bollox spin to try and trick the gullable public into believing its a media revolution, when in reality, they still lag far behind other companies... wink

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