Right, I got an amazing quote from Quinn Direct for my car insurance, £373.74, and as most companies wanted in the region of £600+, obviously I decided to take it. This was based on a 1 year NCB.
Anyway it started on the 5th February, and last week I sent off my proof of NCB (my old insurance schedule), which I was advised would be fine. With the cover letter I provided with the schedule, I again noted that it was to prove my 1 year NCB.
However, I have today recieved a letter from Quinn confirming that they have recieved the proof of NCB and it has been accepted etc. But the really weird thing is, they have noted that I have informed them that I am only eligable for 1 year NCB, however they have also informed me that this has been ammended to 3 years NCB after reviewing my proof, and that they have adjusted my annual premium accordingly. It has reduced my insurance to less then £300 per year.
Just wondering if anyone has any idea if this is legal from my side, not to inform them that I deffo only have 1 year NCB and not 3 years.
As Webby said earlier, I might never have recieved the letter if it had got lost in the post so I wouldnt know anyway if that had happened lol.
Ive made it pretty clear to them that I have only 1 year NCB on at least three occasions, and it is them who have adjusted it to 3 years based on the evidence I have provided.
Should I leave it as it is, and provided I don't claim this year, I will have a nice 4 year NCB certificate in my hands next year (and therefore able to protect it hehe), or should I really phone them up and inform them for the fourth time that I am only eligable for 1 year NCB? As far as I am concerned I have not lied to them and I have made it pretty clear, in both voice and writing that I am only eligable for 1 year NCB, and this is something that they have clearly acknowledged on more then one occasion in writing.