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#1026262 - 23rd Nov 2016 9:17pm Lost laptop user password
derekdwc Online   content


Forum Veteran

Registered: 13th Oct 2008
Posts: 4945
Loc: Birkenhead
Afriend asked me to have a look at her laptop where she had forgotten her log-on password and I'm stuck.
She had the bios password but the bios doesn't seem to be able to work or do anything

help any suggestions to fix this

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#1026263 - 23rd Nov 2016 9:38pm Re: Lost laptop user password [Re: derekdwc]
diggingdeeper Offline

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Registered: 9th Jul 2008
Posts: 9549
Loc: Birkenhead
Is this the windows password? If so, which version of windows?
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#1026266 - 23rd Nov 2016 9:55pm Re: Lost laptop user password [Re: derekdwc]
lansyp Online   content

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Registered: 21st Jul 2009
Posts: 1444
Loc: rockferry
Try logging on in safe mode usually f8 on boot up and see if it will let you remove the password

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#1026302 - 24th Nov 2016 9:33am Re: Lost laptop user password [Re: derekdwc]
IanGsi16v Offline
Newbeee

Registered: 30th Jun 2006
Posts: 36
Loc: Wirral
Plenty of linux based password reset tools available, a quick google should find you one, create a bootable USB and following the instructions to reset or remove the password.

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#1026303 - 24th Nov 2016 10:17am Re: Lost laptop user password [Re: derekdwc]
Gibbo Online   content
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Registered: 27th Dec 2010
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#1026372 - 25th Nov 2016 5:43pm Re: Lost laptop user password [Re: derekdwc]
Mark Online   Reading


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Registered: 9th Nov 2003
Posts: 20958
Loc: Wirral
If its windows 10 start up the pc.
Then choose shut down as you normally do.
As it shuts down hold the Shift key.
This will allow you to use the F6 key or similar to bing up the start up options.

Windows 10 enables fast start so it seems quicker.
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#1026394 - 26th Nov 2016 9:43am Re: Lost laptop user password [Re: derekdwc]
Debrasc Offline
Beginner

Registered: 24th Nov 2016
Posts: 5
Loc: San Francisco, CA
What's the operating system?
If a BIOS password is forgotten, you can remove the CMOS battery for a while and your BIOS password will gone.

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#1026568 - 30th Nov 2016 1:56am Re: Lost laptop user password [Re: derekdwc]
Debrasc Offline
Beginner

Registered: 24th Nov 2016
Posts: 5
Loc: San Francisco, CA
Just came across this tip on reset windows password with install disk:
http://www.top-password.com/blog/reset-windows-10-password-with-sticky-keys/

Hope this will also help!
It's appreciated if you could give a reply when your problem is solved.

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