WikiWirral Wirral's Biggest Online Forum
Forum Stats
12185 Members
65 Forums
72612 Topics
978479 Posts
51 posts in the last 24hrs
Max Online: 7831 @ 8th Apr 2013 4:18pm
Who's Online - Click Me
92 registered (11kendo, 14 invisible), 1585 Guests and 174 Spiders online.
Key: Admin, Global Mod, Mod
Social Media : Follow Us


(Views 7days)This Weeks Most Read
Secretive mega shake-up of NHS could cost 15 mil 707
Trump 586
Parking Charges 528
Found a mobile phone 14/01/2017 WALLASEY 424
Paypal help 413
RAC ,AA v Breakdown Recovery 354
When we live to be a 100 yrs old 336
Best Price for Scarpping my car 324
Question Time 314
Lost Mobile Phone 304
New General Forums
Test on old english words
by derekdwc
Yesterday at 08:02 PM
Jets
by cools
Yesterday at 12:14 PM
The Scouse Accent
by palemoon
18th Jan 2017 7:49pm
birthday wishes
by sunnyside
18th Jan 2017 12:48pm
New Wirral History
753 Sea Horse, Unit 9, Wallasey Waterfront
by Norton
18th Jan 2017 9:07pm
What was County Hall, Abbey Street, Birkenhead?
by yoller
15th Jan 2017 1:28pm
752 The Old Manor Club, Withens Lane, Liscard
by Norton
13th Jan 2017 2:20pm
751 Plough Inn, Mount Pleasant Rd, New Brighton
by Norton
13th Jan 2017 1:38pm
351 Prince Alfred 30 Tunnel Road 30 30 to 32
by yoller
8th Jan 2017 7:18pm
Forum Tips
Photo Gallery Forums
fireworks on the Mersey last night
Hadlow train station
Topic Replies
Something to get a drone off a roof!
by granny
0 seconds ago
Brides Flown In
by granny
2 minutes 0 seconds ago
Trump
by venice
Today at 10:00 PM
Parking Charges
by Excoriator
Today at 08:06 PM
Paper Recycling. ?
by fish5133
Today at 07:01 PM
Tasering Again
by fish5133
Today at 06:51 PM
Animal Cruelty in the Film Industry
by fish5133
Today at 06:25 PM
SwissGear suitcase only used once
by Beethoven
Today at 05:39 PM
Melamine faced chipboard ( Walnut or Oak )
by venice
Today at 02:38 PM
January
M Tu W Th F Sa Su
1
2 3 4 5 6 7 8
9 10 11 12 13 14 15
16 17 18 19 20 21 22
23 24 25 26 27 28 29
30 31
Recent Posts : What's On ?
Indian/Jazz fusion music Liverpool
by buddy
17th Jan 2017 9:46am
Chinese New Year Liverpool
by paxvobiscum
15th Jan 2017 11:08am
Topic Options
Rate This Topic
#1008289 - 28th Apr 2016 5:38pm BIN broken by bin truck.
kenny Offline
Member

Registered: 18th Apr 2009
Posts: 54
Loc: Prenton
Last Friday our green bin was collected by who ever does it for the council. When we went to bring the bin back in the lid and handles had been completely snapped off. Now as we know the bins are pretty tuff and even if it had fallen over it would not have broke, the lid and handle must be in the back of the collection vehicle. I rang council and they said I MUST buy a new one. Why when they broke it. I am disgusted.

Top
Wirral Council : Advertising
Click me for more Information......

WikiWirral Numbers : Between 150 and 200 New Members Every Month. With Over 3,500 unique visits and 35,000 Page Views each day. Average +500 Search Engines Daily and over 1,000,000 Million Page views a Month. Advertising from 20 . Click Me
#1008292 - 28th Apr 2016 6:36pm Re: BIN broken by bin truck. [Re: kenny]
diggingdeeper Offline

Wiki Guardian

Registered: 9th Jul 2008
Posts: 9675
Loc: Birkenhead
Two possible approaches:-

Get in touch with Biffa as they damaged it.

Complain to the council that the bin they provided wasn't fit for purpose. Assuming you didn't buy the bin then you could also point out that it is NOT your bin, it is the council's bin (how can it be yours if you never formally took possession of it)

They replace damaged grey bins free but charge 24 for replacement green bins.

Biffa might back down but I can't see the council doing so.
_________________________
In a time of universal deceit - telling the truth is a revolutionary act. George Orwell

When the debate is lost, slander becomes the tool of the loser. Socrates

Top
#1008295 - 28th Apr 2016 7:12pm Re: BIN broken by bin truck. [Re: kenny]
Salmon Online   content
Forum Addict

Registered: 8th Oct 2011
Posts: 1708
Loc: Wallasey
Another possibility is that a "neighbour" swapped bins. Was yours personalised?

Top
#1008296 - 28th Apr 2016 7:19pm Re: BIN broken by bin truck. [Re: kenny]
kenny Offline
Member

Registered: 18th Apr 2009
Posts: 54
Loc: Prenton
The council have said that Biffa had not reported it, so its down to me. Yes it has our number on it. Im fuming over it. If i damage council property does this now mean i can do it with out having to pay for it.

Top
#1008318 - 28th Apr 2016 9:17pm Re: BIN broken by bin truck. [Re: kenny]
snowhite Offline

Wiki Guide

Registered: 31st Jan 2014
Posts: 5566
Loc: Wirral
I would keep on at them.insist they give you a replacement.

Top
#1008326 - 28th Apr 2016 10:11pm Re: BIN broken by bin truck. [Re: kenny]
diggingdeeper Offline

Wiki Guardian

Registered: 9th Jul 2008
Posts: 9675
Loc: Birkenhead
Originally Posted By: kenny
The council have said that Biffa had not reported it, so its down to me. Yes it has our number on it. Im fuming over it. If i damage council property does this now mean i can do it with out having to pay for it.


It says on the website that as long as you report damage by crew within three days they will repair/replace for free - there is no mention that the crew has also got to report it.

Quote:
Bins damaged by the collection crews will be repaired or replaced free of charge as long as they are reported to us within 3 working days of collection.
_________________________
In a time of universal deceit - telling the truth is a revolutionary act. George Orwell

When the debate is lost, slander becomes the tool of the loser. Socrates

Top
#1008336 - 29th Apr 2016 2:12am Re: BIN broken by bin truck. [Re: kenny]
Madge Online   content
Old Hand

Registered: 8th Nov 2011
Posts: 318
Loc: Wirral
They do have a team who come out and fix them, ours was damaged last year and i spoke to them and no joy so i emailed them every week for 3 months same email, asking when they were going to replace or fix, and eventually they fixed it free of charge, tell them a neighbour saw them do it, but just badger the life out of them

Top
#1008341 - 29th Apr 2016 7:55am Re: BIN broken by bin truck. [Re: diggingdeeper]
casper Online   content
Forum Addict

Registered: 13th May 2012
Posts: 1231
Loc: wallasey
They do have a system of reporting things, missed bins for example, if you dont put your bin out for collection they will report it as not out via computer, this is to challenge any reaction from the council if the missed bin is reported to them, and avoids any penalties like fines or having to return for the bin and also to avoid any spurious claims people make about damaged cars or bins.

Top
#1008356 - 29th Apr 2016 10:10am Re: BIN broken by bin truck. [Re: kenny]
kenny Offline
Member

Registered: 18th Apr 2009
Posts: 54
Loc: Prenton
Have just spoken to Biffa and as soon as i mentioned the address they said right ok we will send out a new bin free of charge. They said its been the bin wagon that has broken the bin if it has ripped off the lid and handles. They do not repair bins anymore the lady said. Thanks to DiggingDeeper who mentioned to ring Biffa. New bin will be here Tuesday.
Thanks

Top
#1008370 - 29th Apr 2016 11:45am Re: BIN broken by bin truck. [Re: kenny]
Madge Online   content
Old Hand

Registered: 8th Nov 2011
Posts: 318
Loc: Wirral
they repaired mine about a month ago

Top
#1008377 - 29th Apr 2016 1:33pm Re: BIN broken by bin truck. [Re: Madge]
kenny Offline
Member

Registered: 18th Apr 2009
Posts: 54
Loc: Prenton
The lady this morning told me they dont repair anymore, obviously they do. Aww well im just glad its now been sorted and im getting a new one.

Top
#1008389 - 29th Apr 2016 2:49pm Re: BIN broken by bin truck. [Re: kenny]
snowhite Offline

Wiki Guide

Registered: 31st Jan 2014
Posts: 5566
Loc: Wirral
Originally Posted By: kenny
Have just spoken to Biffa and as soon as i mentioned the address they said right ok we will send out a new bin free of charge. They said its been the bin wagon that has broken the bin if it has ripped off the lid and handles. They do not repair bins anymore the lady said. Thanks to DiggingDeeper who mentioned to ring Biffa. New bin will be here Tuesday.
Thanks
Results at last Kenny thumbsup

Top

Moderator:  Mod 
Random Wirral Images

Click to View Topic.
Newest Topics
Animal Cruelty in the Film Industry
by granny
Yesterday at 12:00 PM
Question Time
by derekdwc
19th Jan 2017 11:27pm
Sanctuary awaits 5 bears
by venice
19th Jan 2017 6:25pm
Parking Charges
by diggingdeeper
19th Jan 2017 3:01pm
Kitten found Arrowe park car park
by Greenwood
19th Jan 2017 2:42pm
For Sale & Free
Something to get a drone off a roof!
by TheComputerLab
Today at 04:56 PM
PC Monitor
by organiser
Today at 01:16 PM
SwissGear suitcase only used once
by newbrightonmole
Yesterday at 08:54 PM
Melamine faced chipboard ( Walnut or Oak )
by Reno37
Yesterday at 11:36 AM
Wanted freezer kit
by dodie
18th Jan 2017 9:58pm
Featured Member
Registered: 2nd May 2010
Posts: 513
Newest Members
Glenburn63, Branco, Smudge22, Collette63, shellylou
12185 Registered Users
Today's Birthdays
MissGuided (42)
New Wirral Info
Paper Recycling. ?
by fish5133
19th Jan 2017 11:16am
Paypal help
by venice
17th Jan 2017 8:59pm
Brown Bin Collections Restarting Today 17th Jan
by fish5133
17th Jan 2017 9:04am
Indian/Jazz fusion music Liverpool
by paxvobiscum
15th Jan 2017 11:19am
Chinese New Year Liverpool
by paxvobiscum
15th Jan 2017 11:08am
News : New Topics
Tasering Again
by diggingdeeper
Yesterday at 06:14 PM
Trump
by cools
Yesterday at 04:16 PM
Nuns Abused Children in Care Homes.
by granny
Yesterday at 12:13 PM
Parking Charges
by diggingdeeper
19th Jan 2017 3:01pm
Spectacles found.
by Beethoven
18th Jan 2017 1:02pm
New Enthusiast Forums
Animal Cruelty in the Film Industry
by granny
Yesterday at 12:00 PM
Question Time
by derekdwc
19th Jan 2017 11:27pm
Sanctuary awaits 5 bears
by venice
19th Jan 2017 6:25pm
Kitten found Arrowe park car park
by Greenwood
19th Jan 2017 2:42pm
Puppy wanted good careing home offered
by chris7777
19th Jan 2017 9:07am
(Views 24hrs)Trending Newest Topics
Something to get a drone off a roof! 107
PC Monitor 60
Wirral Sunrise Sunset
Sunrise Sat 8:12am
Sunset Sat 4:35pm
Local Time Sat 11:18pm
WikiWirral Can . . . .
Advertising Click me
To Advertise with
Wikiwirral Click Me