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#1005315 - 25th Mar 2016 7:19pm Outlook
johncon Offline

Smartchild

Registered: 17th Oct 2010
Posts: 622
Loc: bromborough
Hi guys is anyone else experiencing problems with Outlook Email mine has been working fine for ages but since yesterday it says failure to connect with server . I dont know if it is a problem with Outlook or my internet provider .
thanks in advance
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#1005316 - 25th Mar 2016 7:29pm Re: Outlook [Re: johncon]
snowshoes Online   content

Veteran

Registered: 16th Aug 2010
Posts: 709
Loc: ottawa canada ( formerly new b...
Mine is fine but I am across the pond.

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#1005320 - 25th Mar 2016 7:50pm Re: Outlook [Re: johncon]
Mark Online   Reading


Wiki Master

Registered: 9th Nov 2003
Posts: 21001
Loc: Wirral
Originally Posted By: johncon
Hi guys is anyone else experiencing problems with Outlook Email mine has been working fine for ages but since yesterday it says failure to connect with server . I dont know if it is a problem with Outlook or my internet provider .
thanks in advance


is this outlook the program for emails, or Outlook online ?
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#1005322 - 25th Mar 2016 8:03pm Re: Outlook [Re: Mark]
johncon Offline

Smartchild

Registered: 17th Oct 2010
Posts: 622
Loc: bromborough
Hi Mark it is outlook 2013 email . it has been fine for a couple of years but now just says cant connect server error
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#1005329 - 25th Mar 2016 9:13pm Re: Outlook [Re: johncon]
Mark Online   Reading


Wiki Master

Registered: 9th Nov 2003
Posts: 21001
Loc: Wirral
File >>> Drop list.

See if its set to work offline, there is sometimes a icon bottom right.

Are you using windows 7 / 8 / 10 ??
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#1005331 - 25th Mar 2016 9:14pm Re: Outlook [Re: johncon]
Mark Online   Reading


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After that, it could be your firewall.
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#1005365 - 26th Mar 2016 12:42pm Re: Outlook [Re: johncon]
dizdazdoz Online   content

Wise One

Registered: 17th Jan 2010
Posts: 870
Loc: Here
The only issue I have been having for several weeks is that my daughters email wont work on Outlook 2007 on Win 10. It receives emails but wont send them.When I use the same setting on other laptops with same system it works fine.

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#1005369 - 26th Mar 2016 3:14pm Re: Outlook [Re: johncon]
diggingdeeper Offline

Wiki Guardian

Registered: 9th Jul 2008
Posts: 9667
Loc: Birkenhead
The following may be worth a try ....

Quote:
In Outlook 2010, 2013, or 2016, click File.

Click the down-arrow next to Account Settings, and then Account Settings.

On the Email tab, select your account (profile), and then click Repair.

Follow the prompts in the wizard, and when you’re done, restart Outlook.
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#1005487 - 28th Mar 2016 1:02pm Re: Outlook [Re: johncon]
ManxCat Offline

Addict

Registered: 26th Apr 2010
Posts: 213
Loc: Birkenhead
I use Outlook 2010 on Windows 10.

Sometime ago I received an email from MS telling users that there would a few updates to the service and I would need to reinstall my email account once they had completed things. I was having the same problems couldn't connect to their server and send any emails. For a while I had to login to the online version of my outlook. But after I reinstalled Office and readded my email account all has been working as it always did.

I did purchase Office 2016 in case MS were pushing us all use the latest version but didn't work either.

My Office 2010 pro works a treat after reinstalling.

PS Windows 10 Pro is so much better than than the free version..


Edited by ManxCat (28th Mar 2016 1:03pm)
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