Following on from my previous problem whereby I had to reinstall windows 10, I now have another problem which I hope someone will be able to tell me how to fix it!
I wanted to listen to music using headphones but when I tried it wouldn't let me and directed me to google to sort the problem. I have no problem listening without headphones on youtube etc. I have switched the default to headphones but no luck. I am trying to use windows media player, which has always worked for me in the past, prior to windows 10 installation and is my default player.
I had to log into a microsoft account to use Groove, but it still didn't work - I cannot hear on the headphones. So I now have to sign into my laptop on switching it on, whereas I didn't before, and I would prefer not to. I now have to wait until July for my microsoft account to be deleted as I only signed up to fix the headphones problem.
Another laptop is exactly the same now.
If I have to I will switch back to windows 7, as it seems there are a lot of problems with windows 10. If I do this, will I lose all my files on my laptop?
Any help much appreciated, from a frustrated windows 10 user!!